Patient Stories

I just think the whole staff is just fabulous and I’ve never had problems. I love them to death.

Process was efficient, the staff was professional, courteous, I would highly recommend you.

I was extremely satisfied with the PA who saw me and I greatly appreciate her assistance.

The young lady at the front desk helped me with the new updated paperwork. The technician who took my blood was absolutely fantastic and Dr. Bonnie Moore as always was great. Thank you very much.

We are very satisfied, 100 percent, with your service. It’s very special, Dr. Moore is wonderful, and everyone is from the minute you walk in to the minute you walk out. Perfect.

Dr. Vaughn is the absolute best. He is professional, thorough, compassionate and takes the time needed to explain everything. The nurses are also wonderful. My prognosis in 2016 was 1 to 2 years. In 2022 I’m still receiving treatment (immunotherapy) determined by Dr. Vaughn and I’m still here. I can’t say enough about this facility. They are the best!

Thank you so much for your hand work keeping me alive! Dr. Maurer and Alissa are always positive even when I’m down they manage to bring my spirits back up. It is a blessing to have them on my team. My husband and I are grateful. Thank you so much, continue fighting and I will continue praying.

Julie, Alyssa and everyone here you all are truly amazing. You all are the sunshine on the darkest of days. Keep rocking it. Smile always.

I did not expect to be transferred to such a nice facility with such lovely staff. It’s my first visit, and I don’t remember any names but thank you to all the infusion staff.

Thank you, Dr. Moore. You have helped me over some rough spots over the last 6 years. I am very grateful you are my doctor.

In 2011, I was diagnosed with breast cancer, stage 2. I had a double mastectomy with implants. In 2019, I was informed that the cancer had returned. My treatment was 31 days of radiation. The cancer returned again as stage 4. With the help of God and my oncologist, Dr. Menachery, the cancer moved to stage 0. I wish to thank God, my doctor, the team at HOAF and my family, who have been there for me every step of the way. Self-examination is very important. You must be proactive, even if you need a second opinion. l am not afraid, and I am continuing chemo every three weeks with hormone shots, which continue to keep me alive. Thank God for my health, as I have minimal pain; the cancer is not in any of my vital organs, just in my bones. Remember, all cancers are not the same. Just stay positive, trust God and keep the faith.

What can you say about a team that saved your life? I had a very rare cancer and Doctor Whitehurst researched heavily different treatments and sought out multiple additional expert opinions from several different approaches. He clearly explained every option and gave me great control in the decision making process. The entire practice is dedicated to making an awful experience more bearable. The simple caring touches and the emotional support given from the nurses and support staff is incredible. My favorite nurse Morgan took such good care of me during my initial chemo visit, that it gave me the strength to face the next 9 months. If your life depends on choosing a doctor and a practice, this is where you want to be.

They [HOAF] are ABSOLUTELY AWESOME!!! My mom had breast cancer but also suffers from dementia (with delusions and hallucinations) and they have ALWAYS been proactive and cared more than her primary care doc or anyone else. I couldn’t get my mom into a Neurologist right away and Dr. Bonnie Moore called and got my mom in right away. I just wish they could be her Neurologist, PCP and everything else… So thankful for them [HOAF]!!!

The doctors, nurses, and staff are exceptional. Their passionate care, knowledge and ability to answer questions could not be better. I always feel like I have their complete attention and they really care about me. It can be a difficult journey and this is definitely the right place to be for the journey.

I’ve had a great experience here. Every nurse that I’ve encountered has been kind and caring. The front desk staff is exceptional. Always courteous, polite and efficient. Dr. Menechery is my Oncologist. He and NP Kira always answer my questions and ensure I’m being taken care of. If you have to be seen in oncology, I would recommend this facility.

You aren’t going to find a better staffed medical office. Everyone was incredibly friendly, helpful and professional. Dr. Maurer was outstanding. He’s very personable and thorough. He answered all my questions and explained my situation clearly. I would recommend this facility to anyone who is looking.

I have always been treated wonderfully. Everyone makes me feel like a friend/family. I have been coming for 3 years. It’s not always good but not because of the staff it’s my cancer that has been rough. I love Dr. Menachery and all their staff.

My experience was excellent. Warm and compassionate staff. My doctor made me feel at ease, took his time with me, answered all and any question I had. Very professional and personal. I highly recommend if ever in this situation. I have 100% confidence in my prognosis and mostly because of Hematology Oncology Associates of Fredericksburg.

The staff is really great! When I went to my appointment, they were timely and efficient. Everything went smoothly. It was a “positive experience” because no one did anything negative. Just a good appointment that did not take too long. When you have a medical issue, you appreciate it a thousand times more when things go smoothly.

I was really pleased with my experience with the staff and Dr. Whitehurst. He ran a little late, which was fine with me, because he was so kind and apologetic. No big ego with this doctor, he’s very helpful and empathetic. He explained everything very well and even wrote it down down for me to understand. That’s so great since I deal with brain fog. I look forward to seeing him again.

Everyone is professional and great. All listen and take everything seriously and take appropriate follow up actions. It is a great team full off smart, professional and proactive individuals. I feel completely comfortable and confident that I am getting the best care possible from this team of doctors and nurses that I am dealing with. Highly recommend.

Everyone I’ve worked with is personable and efficient in their care. I’ve had several iron infusions at this practice. The atmosphere is calm and relaxing…floor to ceiling windows with a nice view of trees outside. Dr. Maurer spent some time explaining my condition and how the treatment works and helps. I’m very pleased with the care I receive at this practice!

I am very pleased with the care I have received at this office. Doctor Maurer is a very thorough and he took the time to explain all my concerns and answer all my questions. He put me at ease with the infusion treatment I needed. I highly recommend this group of doctors.

I have had top notch care here since the first day I walked in! Dr. Moore truly cares about her patients and goes above any doctor I have dealt with to make sure you are taken care of and heard! The nurses are all beyond caring and compassionate! Even the front desk is on it if you need assistance!

Always took great care of me with a sense of urgency. The staff is professional and friendly. I’ve been going for about 3 years and never had any issues. Staff always goes above and beyond when I have special requests as well. Thank you for being there during through some of the hardest times of my life.